5 Things You Need To Know About the Future of Artificial Intelligence in Business


Technology advances at an exponential rate. It can seem difficult to keep up with these advancements. One of the most popular types of rapidly advancing technology is artificial intelligence (AI). Here are five things you need to know about the future of AI in business.

1. AI Is Increasingly Being Leveraged for Content Creation

For most of its existence, AI was not capable of true content generation, but with the advent of generative AI, that is beginning to change. While still in its early stages, generative AI is increasingly capable of creating its own content. Most generative AI in business is being leveraged to create basic communications and first drafts of certain types of content, but it can also be used to generate audiovisual content. Keep in mind the concerns about plagiarism related to generative AI, as current programs aren’t sophisticated enough to reliably create original content regularly. Planning to avoid and circumvent plagiarism risks will be vital for businesses using this technology.

2. AI May Change Some Industries More Than Others

AI applications are likely to change all industries in various ways, but some may be more affected than others. For example, nearly every business involves some type of customer service, which can be affected by the advancement of data analytics and chatbots. However, the industries likely to experience the most change and disruption from AI implementation and advancement include media, education, healthcare, manufacturing and transportation.

3. Employee Roles And AI Applications Will Change To Accommodate Each Other

Many people fear that the rise of AI will put their jobs at risk, but the reality is quite different. While AI may cause some jobs to become obsolete, this doesn’t necessarily mean that people will need to compete with AI for work or that there will be an unemployment crisis. Instead, both employee roles and the ways in which AI is integrated will need to change so they can accommodate each other. AI applications will need to be customized to each business’s needs and employees’ workflows will need to be restructured to focus less on rote tasks and more on creativity and management tasks.

4. Cybersecurity And Privacy Need To Be Considered

The increasing use of AI in business spaces comes with some potential cybersecurity and privacy risks. Because AI is a relatively new technology, there are fewer specific regulations about how and when it can access and utilize various types of data. Regulations need to be carefully constructed and implemented so AI can successfully perform various tasks without putting the privacy of individuals or businesses at unnecessary risk. Businesses may also need to consider what cybersecurity tools will provide adequate protection for their networks and systems without obstructing the work of any AI programs.

5. Employee Retraining Will Be Important

Not only will employee workflows and AI implementation need to be adjusted due to the advancement of AI technology but so will how employees are trained. Current employees may need to be retrained for new roles and updated workflows. Educational courses and degree programs will need to be updated to account for the changes caused by AI. Employees should be encouraged to enroll in training related to advancing their careers or reorienting their skills toward creative, managerial and innovative pursuits.

It’s important that you stay up-to-date with advancements in AI and business trends that are related to it. Keep an eye on the trends in your industry and in related industries. This will help you stay ahead of potential industry changes and make decisions regarding how to apply or update the AI tools you choose to use for your business.

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