How do you stand out as a business? There are many ways to respond to that question but customer service is always a top differentiator. A lot of customers will pay more for a product, service or brand if you offer a unique experience and treat customers as a top priority.
One of my favorite and prominent authors in the field of customer service is Chip Bell. And he has a new book out this week called, Kaleidoscope: Delivering Innovative Service That Sparkles. I have supported Chip’s books in the past and I am excited to be able to support him again with the launch of Kaleidoscope.
In today’s fast-paced and increasingly digitized world, it seems that everyone has a very short attention span, making it hard for business owners to get people’s attention and hold it. To ensure that people pay attention to your messages and respond to them, you always need to be on the lookout for ways to improve your internal and external communications. Here are a few handy tips for this…
Here’s a riddle: how is a business card like a car?
Okay, so it’s not really a riddle—there’s a legitimate answer to this question. Just like today’s cars are faster and more high tech than the first Model T that rolled off Ford’s assembly line, today’s modern business cards are more cutting edge than ever.
That’s because these cards have to make instant connections at crowded networking events. And just like one slow car causes a traffic jam on your morning commute, an outdated business card can knock you out of the networking race. A boring card is forgotten and ignored in favor of anything that’s more interesting.
So how do you create something memorable? This quick and easy guide to creating business cards will teach you how to maximize your design’s potential to catch your audience’s eye.
Successful entrepreneurs come from all industries and backgrounds, but there are a few common habits that unite them. Having your finances in order is the key to building your brand from the ground up but many entrepreneurs get lost along the way. Developing good financial habits early on will help your business grow the right way. Learn the money management strategies the world’s leading entrepreneurs use so you can replicate that success with your business.
When it comes to tackling inefficiency and boosting productivity in the workplace it can be difficult to know where you start. A common problem area can center around the mid-afternoon ‘3pm’ slump, which is known and renowned for downtime of productivity. Everything from coffee to naps to yoga has been offered as a cure, but more often than not, this issue can be solved with a simple glass of water.
Up to 75% of the U.S. adult population goes through their normal day at least mildly dehydrated. While the US population certainly consumes our fair share of caffeine and alcohol, when it comes to water, often the importance of staying hydrated throughout the day is overlooked. Waterlogic’s recent piece on dehydration and how it affects our lives proves this is not confined to the workforce, but affects all Americans, from childhood through to old age.
How many times have you bought a product because it had the best branding? Maybe you liked the logo, or the packaging looked professional. Regardless, something just attracted you to it.
But did you know hiring managers look at job candidates the same way? They’re on the lookout for the candidate with the best personal brand, the one that catches their eye and stands out above the rest.
Personal logos are one of the best ways to do this. Just like a company logo, they convey who you are and what you do in one cool, tiny icon. This step-by-step guide will show you how to create your own personal logo:
If you’ve ever put salt in your coffee instead of sugar, you can understand the awful taste disengaged workers leave in employers’ mouths. When an employee plays video games or yaks it up on personal calls at work, it can feel like an insult to the company and to the hiring personnel who brought them onboard.
What’s more, disengagement hurts companies’ ability to turn a profit. Distracted workers cost U.S. businesses a whopping $350 billion in revenue annually. Why such a big chunk of change? Well, it may have to do with the fact that only 3 in 10 workers are engaged—meaning the other 7 are wasting their time and employers’ money.
Another side effect of disengagement is high turnover. Approximately 2.7 million workers quit their jobs each month, making employers spend more than $11 billion to refill all those empty desks.