Advertisements Every great business needs to have a winning customer service model. Good products and fair prices are not enough to propel a business towards […]
Read moreTag: custserv
Methods to Providing Better Service to Your Customers
Advertisements One thing that can make or break a business is their customer service. If your employees successfully interact with customers, that success can drive […]
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5 Excellent Ways of Attracting More Customers
Advertisements It’s a well-known fact that no business can survive without customers, and that steady streams of new consumers are what allows companies to grow, […]
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7 Strategies to Increase Customer Retention
Advertisements Establishing a strong connection with your audience is essential to long-term growth. Maintaining customer loyalty is often more effective than acquiring new customers. Although it sounds […]
Read moreCustomer Service Statistics Every Small Business Needs to Know
Advertisements There was a time when all businesses were prioritizing how they’d come up with original products and increase their sales. The battle lay on […]
Read moreThe Fine Line Between a Customer-Oriented Business and a Customer Obsessed Business
Advertisements It’s one thing to care about customers. It’s another, entirely, to be obsessed about the subject. These days, companies have to obsess about their […]
Read moreThe New Sales Journey – Putting the Customer First
Advertisements Sale representatives and marketers all over the world know the importance of putting their customers first. Companies are well familiar with this phase and […]
Read moreMINI – Great Brand, Cars and Company Culture
Advertisements MINI is one of the most recognizable brands in the world. It has reached a level that all car manufacturers and companies want to […]
Read moreBe the Customer – Guest Post from @ChipRBell
Advertisements How do you stand out as a business? There are many ways to respond to that question but customer service is always a top differentiator. […]
Read moreHow to Quickly Solve Customer Complaints on Social Media
Advertisements Social networks have made it convenient for customers to vent about bad experiences. Gone are the days when the irate customer would pick up […]
Read more6 Easy Steps To Build Better Client Relationships In 2016
Advertisements Business is all about building successful relationships. Some of the most important ones to work on are the relationships that you build with your clients. […]
Read moreThe Big Boy Principle of Innovative Service by @ChipRBell
Advertisements I am excited to help celebrate the first anniversary of Chip R. Bell’s book The 9 ½ Principles of Innovative Service. It is a […]
Read moreIt’s The Age of the Customer – get over it!
Advertisements This week I am thrilled to be able to participate in the book launch of Jim Blasingame’s new book The Age of the Customer. […]
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