Better Communication: Technology That Can Improve Your Business

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Employees working hybrid shifts is becoming the new normal. With employees splitting their schedules between work and home, it is important to maintain good communication with the use of reliable business phone systems. Here are several options to improve internal and external communications using technology.

Unified Communications

Unified communications (UC) is the ability to communicate and collaborate with colleagues, partners, and customers. UC applications or solutions integrate voice, video, instant messaging, and presence information into a single communications solution. 

UC also includes collaboration tools that allow employees across an organization to work together regardless of their location. This helps companies maintain better customer service by keeping customers informed about their order through email or text message updates. 

Cloud-Based Solutions

Cloud services are the future of technology. If you’re new to cloud computing, it may seem like a daunting task to figure out the best solution for your business. Don’t worry—there are plenty of options that can help make your life easier.

Cloud-based solutions are cheaper than other types. They use shared resources instead of purchasing expensive hardware and software licenses. This saves money in the long run. It also makes things easier on your budget during those first few years when trying a new system might be tough on capital.

One major benefit is protection against hackers or viruses getting into your data. Everything is stored remotely in secure servers, each located in a different spot globally. When looking at what type would be best for your needs, make sure it has multiple layers. Security is something everyone wants when purchasing anything over today’s internet landscape, especially when dealing with private information like credit card numbers. 

VoIP Phone System

VoIP is a technology that allows you to use your existing internet connection to make and receive phone calls. VoIP is likely to be cheaper than traditional phone systems. It is flexible and more reliable if you have a solid internet connection. VoIP has been in existence for many years, but it’s only recently become affordable for small businesses.

However, some prefer using business phone installation services. This is due to their proven reliability. With internet outages being common, it is important to have back-up systems in place for continued communication. Though many are working from home, the office needs to be the hub for the most secure connections. 


Communication is important and having a good communications system improves the productivity of your employees and the satisfaction of clients. Consider where your company can improve and grow its ability to provide the best connection. 

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