Technology is vital to your organization to keep it ahead of your competition. As you look to the coming business year, there are several areas of your company that would benefit from automation. These departments can utilize artificial intelligence, or AI, to reach your customers and provide them with quick and accurate service. Here are a few ways that you can make your business more autonomous in 2022.
Chatbots That Provide Customer Service
An automated addition that you can install on your website is able to field a majority of the questions that your customers have before they reach you. The revenue operations software that you add to your site can ask what your client is concerned about then offer a selection of answers for them to choose from. If these have yet to rectify their issue, it will put a representative from your company in touch with them by messenger. The AI that is within this system can teach itself to help the person who is contacting you. It can also make itself aware of the moment when a human representative from your organization must take over to satisfy the problem.
Delivery Vehicles That Drive Themselves
One change you can consider making to your business in the coming year is a benefit to your shipping department. Many corporations around the world have experimented with contactless delivery systems. While the one that is noticed most in the media today are vehicles that drive themselves, there are companies that are utilizing drones to drop off packages and other items like prepared food and groceries. While this innovation can help you get your products to your customers quickly and efficiently, it is still in the developmental stage and is being refined. It will also take quite a bit of money to implement it into your organization.
Robotic Systems That Fulfill Orders
Many retail warehouses have added robots to their workforce. These AI driven machines are tasked with finding the items that were ordered by your customer and getting them to the packaging area to be sent out. There are also systems that can put the product in a box, secure it, and seal it for shipment. These units can process your transaction from the moment it must be picked to when it ships out the door faster, more accurately, and with few interruptions. Human employees can be on hand to ensure that everything operates correctly and to work on other tasks that the mechanisms are unable to do.
High Tech Medical Solutions
There are many innovations in the medical field that can help you provide accurate diagnoses as well as guide you towards the correct course of treatment. Artificial intelligence that is applied to your patient databases can scan the films that are stored there then teach itself what to look for as new ones are added. It can find anomalies in the photos that are taken and inform you of what it determined and where the issue is located. High tech testing equipment can give you a closer look at your client’s physiology and find problems before they cause discomfort so that you can reverse the damage before it starts.
Automated Machines That Plant and Harvest Crops
If you work in the agricultural industry, you can add autonomous machines to your company to assist you in planting and harvesting your crops. Leading manufacturers in your business have designed machines that drive themselves as they plant and harvest your products. While you must be on hand to watch over what they do, it will free up your time to do other tasks. There are also mechanisms that deliver the right portion of feed to your livestock when it is time for them to eat. Being ahead of the technology curve in this coming year can give you the advantage over your competition. Updating your equipment to include autonomous machines operated by artificial intelligence can make your job easier, increase the workload in your company, and keep your clients happy with quick and accurate shipments.