If you are an account manager, then you are keenly aware of the role that being organized plays in your daily life. It is important to have access to the information that you need at a moment’s notice. You also need to be able to keep appointments, make contact with key clients, and make sure that all of your deliverables are completed in time. You must often do this without an assistant, so you will want to rely on various tools and resources that will enable you to do your job more effectively. Thankfully, technology has really evolved in this area. Here are four online tools that can help you to be more productive as an account manager.
Use an Online Scheduler
If you are responsible for multiple accounts, you will want to rely on an online scheduling tool in order to keep your appointments straight. It is critical that you not miss an important meeting or deadline. Having an online scheduler to keep your clients and appointments straight will really benefit you in the long run. Such a program can also send you reminders so you know when to wrap up one meeting in preparation for another.
Being Using an Effective CRM Program
It is also important to keep all of your client information in one place. This makes it readily accessible to you so that you can close deals when the time comes. You will want to invest in in order to become more efficient and productive in this area. When you are spending most of your time using software to do your job you need it to work for your needs. When your account manager is busy deescalating a client and looking up information the actual user experience needs to be thoughtful and second nature
Use Social Media to Your Advantage
Being an account manager today means you need to have a presence on social media. If you are not careful, the time spent on such accounts can really pull you away from important business. You will want to use various social media tools to help you manage your accounts and promote your business at the same time. If your potential clients can see disrespectful and problematic posts on their accounts it will reflect badly on your brand.
Track Your Time Online
There are many reasons why you will want to track the time you spend on each account. This might be for billing purposes, but it also helps you to see where your time is most valuable. You can do this online via a variety of programs that are now available.
These four tools can really help you to increase your productivity. As that happens, you will likely see that you are able to land more clients as a result. In addition, online tools will help you to retain existing clients. This will add to your effectiveness and help you to grow in stature at your company. In this modern world, it is all about closing deals and being efficient at the same time.